Returns & Exchanges
At Posers, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your selection doesn't fit your style or size, we are committed to making the process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.